SOLUTIONS

Avalon Systems Mission is supporting small businesses in their technology needs helping them to utilize technology to drive their business forward. We have spent countless hours finding best in class solutions for our customers.

Security

Help Desk

Technicians

Network Support

Cloud Connectivity

Telephony

Web Presence

Office Software

vCIO Consulting

Network & Data Security





Security Operations Center

Avalon Systems SOC is staffed with highly trained Security Professionals who’s purpose is to watch our customers data.  They utilize state of art computer systems that “look” for the behavior exhibited by viruses, ransomware, and intrusions into networks.  Then our AI empowered systems deny the ability of data to leave your network and/or stop viruses in their tracks.  Avalon Systems offers 3 different solutions for our customers.

  • Profile and Protect
  • Detect and Respond Networking
    • Includes $1 million in Ransomware insurance
  • Detect and Respond Compliance

Backup and Disaster Recovery

What is most important to your business today?  Does Data come to mind?  Avalon Systems uniquely positions our customers with a state of art, best in class DBR solution.  We call it Continuity 247.

The fact is that many businesses fail to completely recover from a data breach, data loss or even worse a ransomware attack.  Our Continuity 247 solution provides bit level backup that utilizes True Verify ensuring that your data is backed up and available to be restored.  Continuity 247 takes backup one step further by replicating your data to our secure, encrypted data centers.

As an Avalon Systems customer this isn’t enough.  We take our customers BDR plans one step further by developing a comprehensive disaster recovery plan.  Why?  To Avalon Systems, it is important to know how everyone will react prior to a data breach or need for recovery of data.  Then under the pressure of the situation, we know who to call, which systems are the most important to have online first and even which systems, if effected, have identifiable information that requires compliance (i.e., HIPAA, PCI).

Help Desk

Avalon Systems Award Winning Tier 1 through 3 Help Desk will meet your needs day in and day out!  Think of Help Desk this way – You’re on a deadline and a client is getting antsy, or you’re putting the finishing touches on a sales presentation. Suddenly, a vital piece of technology goes haywire. What do you do? Call the software maker? The hardware manufacturer? Do you try Google for an answer?

As an Avalon Systems Customer Assistance Is Just a Phone Call Away

Located in the U.S. and staffed by knowledgeable and well-trained IT customer-care specialists, our IT Help Desk is ready and available to quickly address your needs. Whether it’s a device, a software issue, or a problem with your network, our team will stick with you until a solution is found. From the moment your call is answered, you’ll know you’ve got the right person on the line and that you’re our top priority.

So go ahead. Put your frustrations on hold … and bring your technical problems to us

When you call our IT Help Desk, we don’t just ask you how we can help; we get right down to business with:

Live Support, 24/7 – Work late? Work early? Work weekends? It doesn’t matter. Anytime you run into a problem with your technical equipment, you can give our team a call.

More Experience for Swifter Issue Resolution – Our Help Desk is staffed by seasoned technicians with a minimum of two years’ experience resolving application, desktop and network-level issues. When you call, you can count on receiving reliable top-tier support.

Microsoft Office Expertise – All Help Desk technicians are certified Microsoft Office professionals and fully qualified to deliver expert support for Word, Excel, PowerPoint and Outlook.

Customer Recognition – Each time one of your users calls the Help Desk, our technician automatically sees your unique customer profile so we can move more quickly to correct your problems.

We Know Apps

Our Help Desk supports popular applications for:

  • Desktop Publishing
  • Graphics
  • Office Productivity Suites
  • Browsers
  • Email
  • Anti-Virus
  • Word Processing
  • Database
  • Domains
  • PC and Network
  • Desktop Operating Systems
  • Wireless Devices
  • iPhone / Android
  • and many more!

Tier 4 Technicians

Avalon Systems Tier 4 Systems Engineers…

Network Operations Center

IT labor and infrastructure costs can take up a significant percentage of your operating budget. When partnering with Avalon Systems, you have the opportunity to lower these costs by leveraging our staff and services.

Trained Experts at Your Side
Our NOC technicians are here to support you every step of the way—whether it’s closing tickets, providing remediation
documentation and best practices, or completing routine maintenance and project work. We continuously capture,
document and codify our experience in the form of business rules and a knowledge base, so our technical teams (and our partners) can have quick access to the information they need to be successful.

24x7x365 Coverage
The Avalon Systems team monitors and manages your systems around the clock, 365 days a year, providing you with 24x7 coverage and peace of mind knowing your backend, server systems are monitored.

Cloud Connectivity

Our Cloud Services department delivers a complete range of hybrid cloud services, including design, architecture and hosting (IaaS). We’re proud to offer both Amazon Web Services (AWS) and Liquid Web instances around the world.

Rethink your entire software purchase model. We provide Software as a Service (SaaS) subscription licensing for a number of applications, like Microsoft Office 365.

Whether you’re an end user, reseller or trusted advisor, we can help optimize your operations and architecture in the hybrid cloud world.

IaaS – Infastructure As A Service

From a single application server to an entire data center, we can architect, implement and manage your cloud server and access environment. Our Cloud Services team resells Amazon Web Services Resellers and Liquid Web. We’ve been providing cloud consulting and delivery services since the earliest days of cloud infrastructure. Let us help you move, expand and optimize in today’s hybrid cloud environment.

 

Telephony

About Crexendo

Web Presence SEO

In today’s modern age and digital world your company’s website and the site performance is essential to your marketing effort.  This is why Avalon Systems has partnered with WebriQ goes Mad bringing our customers a best in class solution.  WebriQ goes Mad offers a very unique and creative solution for websites with a Do-With-Me-Solution called Web Design as a Service. Simply put – WebriQ offers an out of the box solution for custom websites that include security, hosting and unlimited changes and updates to both the design and content of our customer’s websites.

WebriQ goes Mad is pioneering the Web Design as a Service concept (WDaaS) – WDaaS provides a fundamental change in the service of web design. With WDaaS businesses can create stunning websites, landing pages, and sales funnels, without the labor and frustrations of Do-It-Yourselves tools nor the expense of a marketing agency

Office Software

Microsoft is arguably the premier publisher of office productivity and infrastructure software in the world.  This is why Avalon Systems has partnered with Sherweb allowing us to bring Microsoft products to our customers at a highly competitive price.  We offer the full Microsoft Office Suite, Office 365, Azure, Azure Active Directory, Dynamics and many others.  Our staff is certified and trained on all of the Microsoft products.  Meaning that calling and interacting with our Help Desk and Tier 4 brings quick resolution to their needs.  Avalon Systems staff has completed many migrations to the Office 365 product.  Our proprietary processes and back-end systems even track licensing and licensing compliance for your peace of mind.

Virtual CIO Consulting

Your Dedicated Virtual CIO

A strategic partner. A trusted advisor.

Is adding a dedicated Chief Information Officer (CIO) on your payroll out of the question, yet you’re concerned about managing your technology?

A Virtual CIO (vCIO) is paired with our Managed IT services to determine a strategy and help you achieve your technology goals. With a vCIO, you can have the IT department you always wished you had and be better equipped to manage risk, strategically address your technology challenges and provide up-time assurance… all while helping your bottom line. Read More

How Can We Help

How Can We Help

Mailing Address

9685 W. 105th Way
Westminster, CO 80021

Hours

M-F: 8am – 10pm
S-S: Closed

Call Us

+1.720.295.9096 office
+1.720.515.7044 sales