About Avalon Systems

Avalon Systems is Colorado’s Next Generation IT Services Provider.

Our customers hire us because being a successful business means understanding and staying up on the ever-increasing pace of changing technology. Let’s face it, this is difficult, at best. Getting behind on changes in technology could be the difference in $100k, or more to the bottom line, or worse yet the next Uber or AirBnB pops-up leaving your business to go the way of the dinosaur. Do you remember Radio Shack, Kodak or Sears?

Avalon Systems provides each customer with a Virtual Chief Information Officer who acts as your company’s personal IT guide. Our vCIO’s are trained as business professionals. They understand not only the IT realm, but how business functions and how IT must partner with business allowing business to drive forward. This provides our customers with peace of mind knowing someone is there watching their back. Our vCIO’s have access to a full portfolio of IT solutions from basic network support to ISP choices, web solutions, programmers, SEO specialists, copy/print needs and hardware acquisition.

Avalon Systems provides all customers with award winning IT support. We have a Business Hours and 24 by 7 by 365 Help Desk solution. Our Network Operations and Security Operations Center monitors our customers valuable IT assets continually. These teams have remote access to our customer systems allowing them to jump in in a moments notice. Avalon Systems Tier 4 Engineers respond to on-site needs providing that extra assurance that your operations are covered. Then we back all of your support with a Service Level and Resolution Agreement; which includes a Money Back Guarantee. Customers who sign-up for our Detect and Respond – Endpoint solution also receive our $1M Cyber Security Insurance against Ransomware attack.

How do you start? Simply reach out to one of our staff today via a contact method listed below. We will start by scheduling a FREE NO Obligation IT Systems Discovery and Evaluation. Following, our expert staff can develop a solution that is right for your company. Scared of the cost? Don’t be. Nearly all of our customers save money by enlisting Avalon Systems. We help drive down the cost of IT and increase the availability these same systems; allowing your staff to increase productivity.

We are looking forward to hearing from you today!

Our History

Avalon Systems, headquartered in Northern Metro Denver, CO. Our team is passionate about supporting the SMB market servicing their IT needs. This includes anything to do with Computers, Servers, Line of Business Applications, Security and networking Equipment. Management with a Business Intelligence through a unique approach / process that allows business owners and executives to really concentrate on what is important to them: Running their Business! We bring tools and systems to SMB’s that traditionally were only available to the Fortune 100. Our ownership team has over 30 years’ experience in managing Windows and Linux Networks. We employ only the best and most responsive Network Technicians. Our staff speaks English not the Geek Speak of Technology. Our customer service is second to none and consistently brings accolades from our customers. We work from our homes, work hard and play even harder.

At Avalon Systems we have partnered with the top companies in the business. Through these partnerships we are able to offer a Business Hours or 24/7 Help Desk to businesses who need the assurance that staff can reach out for help immediately. Our Security Operations Center provides the assurance that someone is watching your businesses valuable data and assets against threats and hacking attempts. Our Network Operations Center watches your valuable Network and Server Systems 24/7 jumping in to make sure those assets stay online and functional. Another important piece of our offering is a 512AES Secure documentation system. We “literally” document everything, like administrative passwords, systems diagrams and documentation, ISP accounts, and phone systems. Then put the information in a place where our remote staff and Tier 4 technicians can quickly access. We even provide our customers with the same access to their data.

Avalon Systems doesn’t stop at world class support and customer service. Our customers receive the peace of mind that we offer the ability to purchase new systems through our partners. Companies like Dell, Cisco and HP are on the list. Do you need software? We even have you covered there. Many of our customers use our Microsoft Office 365 packages for managing their email.

Our Technicians are trained in many Third Party Line of Business Applications. We call this LOB Liaison services. What it means for our customers is no more time spent on the phone relaying information back and forth between that vendor and IT provider. Does Vendor Liaison Services cost extra? No! At the time of developing an MNSP Agreement with Avalon Systems we write this service in defining those LOB Software’s we will be supporting.

Does your business need a support system? Schedule a FREE 30 minute consultation or fill out our contact form to receive a phone call today!

Proactive Management
From Monitoring to Full 24/7 Elite Coverage for Computer Systems and Servers our Help Desk, Network Operations Center and Security Operations Center has your business covered. We “see” many issues through our Monitoring Tools before they become a Business Stopping event. Our Network Operations Center technicians jump in and provide remediation for most issues. When an event is unavoidable we have Tier 4 Advanced Technicians in your area and on-site to quickly bring customers back on-line.

Systems Security
Need the full protection of a Security Operations Center? How about training your staff to be aware of the continual threat of hackers? Avalon Systems provides Anti-Virus and DNS Filtering to all of our customers. We can include full access to our SOC for those businesses who need that extra level of protection.

Business Technology
You wouldn’t expect to use an off-brand driver in your set of PING golf clubs. You should expect the same with your valuable business technology. We help our customers set appropriate technology standards for their systems. Avalon Systems offers Hardware as a Service allowing our customers to spend those valuable capital dollars running their business turning technology into an operational expense.

How Can We Help

How Can We Help

Mailing Address

1175 S. Cherokee St
Denver, CO 80223

Hours

M-F: 8am – 10pm
S-S: Closed

Call Us

+1.720.295.9096 office
+1.720.515.7044 sales